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 What means of payment are available on the site?
When will I be delivered?
Will I have to pay postal costs?
Can I trace my order?
How can I be sure I will be refunded if I need to return my order?
Can I exchange my order?
Why does designsdistrict.com offer so many advantages?
Will I really obtain original items of clothing?
Do I need to open a personal customer account?
What are the advantages of a personal customer account?
What advantages are there in refering my family and friends?
What means of payment are available on the site?
To make purchasing easier, designdistrict.com offers you several different means of payment : bank card, cheque, mandat cash, or paypal.
When will I be delivered?
We dispatch your order the same day. That is why you should receiver your order within 48 hours (mainland France) and 96 hours (international) You will be informed of the progress of your order by email.
Will I have to pay postal costs?
The postal costs are indicated on the invoice at the moment of ordering, costs vary according to weight.
Can I trace my order?
Yes, your personal customer account designsdistict.com allows you to trace your order at any moment. As soon as the parcel has left our warehouse you will be able to trace its progress. To anable you to do this you will receive the parcel number by email as well as the transporter details.
How can I be sure I will be refunded if I need to return my order?
designsdistrict.com has been examined and verified by the bank BNP Paribas of the Alpes Maritimes. You can be sure that we are a reliable company. In the event of a return you will have the choice between a gift voucher and a refund.
Can I exchange my order?
Naturally, contrary to factory shops. designsdistrict.com allows you to change your order 7 days after delivery.
Why does designsdistrict.com offer so many advantages?
Our buyers team is present all over Europe continually searching for brands and stylists who offer the most advantageous prices. Usually this merchandise results from overproduction by manufacturers that has not been bought by stores. However you will never be offered poor quality merchandise by designsdistrict.com.
Will I really obtain original items of clothing?
If our prices are so competitive it is because our buyers are always on the lookout for the best bargains. We are in contact with many well-known international brands and are therfore obliged to attach much importance to the quality and originality of the merchandise. Our team systematically examines the authenticity of the products and proof of manufacture. This guarantees you original and unique offers.
Do I need to open a personal customer account?
Yes, with designsdistrict.com it is simple to place an order. We just need your name and address for invoicing and delivery purposes.
What are the advantages of a personal customer account?
With designsdistrict.com you can register your details so future orders can be placed more quickly and easily. You also have the possibility of tracing the progress of your order. If you forget your password you can request a new one which will be sent to you by email.
What advantages are there in refering my family and friends?
Each time you refer one of your friends with your email address and the friend registers a first order which is not returned you will receive a confirmation mail within 10 days specifying : -that your designsdistrict.com account has been credited with a gift voucher to the value of 8 euros. -your friend’s email address. If you refer 2 friends you will receive gift vouchers worth 16 euros, 3 friends 24 euros etc. The total amount of your reductions in the form of gift vouchers will be registered and visible in your account.
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